Command Center
Real-Time Geo Tracking & Field Force Intelligence
Monitor, manage, and mobilize your field operations like never before.
Command Center
Command Center Overview
Command Center is a GPS-based geo-tracking solution that helps organizations monitor the real-time location, movement, and performance of field agents—whether they're recovery officers, collection agents, sales teams, or verification executives. It enables data-driven decision-making and operational efficiency through live dashboards, route optimization, geo-fencing, and attendance automation.
Key Features
Live Location Tracking
Track the real-time movement of field agents on an interactive map with precision and location history playback.
Automated Attendance & Check-ins
Mark attendance based on geo-coordinates and eliminate manual entry errors or false reporting.
Task Allocation & Route Planning
Assign daily tasks with optimized routes to reduce travel time and fuel costs. Reassign tasks in real-time based on location and availability.
Productivity Dashboards
Monitor key KPIs like distance covered, stops made, time spent per visit, and agent performance using visual dashboards and downloadable reports.
Geo-Fencing & Compliance Alerts
Define virtual boundaries for activities and receive alerts when agents move outside predefined zones or miss scheduled check-ins.
Visit Logs & Notes
Capture structured visit details, customer interactions, documents, and remarks via mobile app integration.
Integration-Ready
Easily integrate Command Center with your LMS, CRM, or Delinquency Management System to sync customer visits and recovery actions.
Benefits of Command Center
- Enhance visibility into field operations
- Improve accountability and agent discipline
- Reduce operational leakage and pilferage
- Lower fuel and travel reimbursement costs
- Improve customer experience with timely visit updates
- Centralized command dashboard for real-time control
Use Cases & Integrations
Use Cases
- Loan document digitization and lifecycle management
- Contract and vendor agreement management
- Compliance document tracking and archival
- HR and employee record management
- Invoice and accounts payable management
Integrations
- CRM platforms (Salesforce, HubSpot, Zoho)
- Marketing automation tools
- Core banking systems
- LOS/LMS platforms
- Communication services (SMS, WhatsApp)
- Analytics tools
Why Choose Command Center?
Built for Banking, NBFCs, and Fintechs. Your data is safe with enterprise-grade encryption, role-based access controls, and secure cloud infrastructure. Location sharing is opt-in and compliant with employee consent protocols.
FAQs: Addressing Your Lending Challenges
Command Center uses a proprietary AI algorithm that analyzes dozens of data points, including lead source, engagement level, firmographic data, and behavioral patterns, to assign a predictive lead score. This ensures your sales team always focuses on the highest-potential leads first.
Yes, absolutely. Command Center is designed with a security-first approach and is fully compliant with major data privacy regulations, including GDPR and CCPA. All data is encrypted in transit and at rest, and we provide robust tools for data governance and access control.
We offer a comprehensive onboarding experience, including dedicated support from an implementation specialist, detailed documentation, and live training sessions for your team. Our goal is to ensure you are set up for success from day one. Post-implementation, you'll have access to our 24/7 customer support team.